Terms and Conditions

Introduction

Welcome to Prime Enterprises Inc (“we,” “us,” or “our”). By accessing or using our services, including but not limited to our website www.primevapetn.com, you agree to be bound by these terms and conditions. These terms govern all purchases, sales, and other transactions conducted with Prime Enterprises Inc.

Product Usage and Compliance

Tobacco Use Only: All smoking accessories sold by Prime Enterprises Inc are for tobacco use only. The buyer is responsible for ensuring that products purchased are legal and compliant with applicable local, state, and federal laws.
N2O Products: By purchasing our N2O products, you specifically acknowledge that our N2O chargers and related products are to be used solely for food and beverage preparation. As a reseller, you agree to ensure each buyer of these products understands their correct usage. Any misuse of N2O products is strictly the responsibility of the buyer.
Buyer’s Legal Responsibility: The buyer assumes full responsibility for ensuring the legal compliance of the products in their jurisdiction. This includes, but is not limited to, understanding state and local tax laws, legal requirements for sale, and other regulations.

No Returns or Exchanges

Strict Policy: All sales are final. No returns or exchanges will be accepted under any circumstances, except in cases where the product is defective upon receipt. Even in such cases, all returns must adhere to the guidelines provided in the Return Policy below.
No Liability for Legal Changes: Prime Enterprises Inc is not responsible for any changes in laws that may affect the legality of any product after purchase. We will not accept returns or issue refunds based on changes in legislation.

Fees and Payments

Card Fees: A 3% card fee will apply to all payments made by credit or debit card.
Instrument Return Fee: If a payment method is returned or fails, a fee of $50 will apply for the first return, with higher fees for subsequent returns.
Debt Collection: Any customer with outstanding payments must clear dues related to a returned check on the same day. Prime Enterprises Inc reserves the right to pursue legal action or engage third-party debt collection agencies to recover outstanding amounts. In such cases, the customer will be responsible for all legal fees, collection costs, and associated interest.

Shipping and Delivery

Shipping Charges: Shipping costs are calculated based on the location, distance, weight, and shipping method chosen. Final shipping charges will be communicated after order confirmation. The buyer will be contacted for payment before the order is shipped.
Responsibility for Shipping Costs: The buyer is responsible for all shipping costs, including any additional fees related to expedited shipping or special handling. These costs are non-refundable.
Please refer to the detailed Shipping Policy below for more information.

Reporting Issues and Discrepancies

48-Hour Reporting Window: Any discrepancies, damaged products, or missing items must be reported within 48 hours of receipt of the product. Failure to report issues within this time frame will waive the buyer’s right to any refunds or adjustments.

Indemnification and Liability

The buyer agrees to indemnify and hold Prime Enterprises Inc and its officers, directors, shareholders, employees, and agents harmless from and against any and all demands, claims, legal proceedings, disputes, attorney’s fees, court costs, or any liabilities that arise from the sale or use of the products.
Prime Enterprises Inc assumes no responsibility for any misuse or misapplication of the products sold. The buyer is solely responsible for ensuring the lawful and proper use of any product purchased from us.

Binding Arbitration

Arbitration Clause: Any disputes arising out of or relating to these Terms and Conditions, including any sale or transaction, will be resolved exclusively by binding arbitration in accordance with the rules of the American Arbitration Association.
The prevailing party in any arbitration will be entitled to reimbursement of all costs, including attorney’s fees, arbitrators’ fees, and other expenses associated with the arbitration.

Updated Terms and Conditions

Applicability: Updated Terms and Conditions will apply to all previous, current, and new transactions. By continuing to use our services or making a purchase, you agree to the most recent version of our terms.